Business Process Management
It is a corporate process management solution including, the design, standardization, systematization, measurability and optimization functions of business processes that handles corporations business models with a global approach. BPM enables the corporations to develop dynamic workforce management abilities.It is a corporate process management solution including, the design, standardization, systematization, measurability and optimization functions of business processes that handles corporations business models with a global approach.
Organizations—governmental, non-profit or enterprise—need to manage a number of processes to ensure quality, efficiency and consistent outcomes in business processes. Order-to-cash, Quote-to-order, Procure-to-pay, Issue-to-resolution, Application-to-approval are the most typical examples of such business processes. For the quality of services that customers perceive and the efficiency in delivering services, design and execution of business processes are key factors. BPM plays a crucial role for enterprises in gaining a competitive advantage thus in outperforming competitors. FINASTECH BPM helps businesses to streamline business processes for greater efficiency and high quality in delivering services to customers.
Competencies
- Independent sector
- Visual process and parametric workflow design facility
- Easy integration with Active Directory, Document archive system and Human Resources Systems
- Systematized process life cycle
- Exhaustive SLA Management, process and task prioritization
- Online Monitoring with cockpit components
- Immediate and appropriate warning generation properties
- Possibility of taking action rapidly based on Process & Warning & SLA
- Capability to integrate with social media and Alternative Distribution Channels
- Agile Management Ability of work flow rule changes
- Performance Monitoring based on system, personnel and flow
Moduls
- Process Management Module
- Authorization Module
- System Monitoring Module
- SLA Management and Action Module
- Central Service and Asynchronous Flow Management
- Dashboarding
Features
- Visual Process Design with parametric workflows
- Process Life Cycle Management
- Business Process and Task Prioritization
- Analytics with rich reports and dashboards
- Agile Workflow Rule Change Management
- Reporting and Analytics